Roaming

Support

We're a small team and happy to help. Most questions get answered within a day or two.

Get in touch

Email us with anything — bugs, account questions, safety concerns, or feedback.

hello@joinroaming.com

Frequently asked

What is Roaming?

Roaming is for couples who say yes — it helps you meet another couple for a night out, dinner or drinks somewhere local, wherever you are. It's not a dating app. You find or open a table in the city you're in, send a short intro, and once the host says yes you meet up.

How do I sign in?

Enter your email and we'll send you a one-time code. There's no password to remember. Each partner signs in with their own email, and you're linked to one shared couple profile.

How does the couple profile work?

Two people make up one couple on Roaming. You each have your own login, but you share a single profile — display name, bio, home city, vibe tags, languages, and an optional photo — that both of you can edit.

How do I host or join an event?

To host, create an event with a city, venue, date, and how many couples you'd like to meet. To join, browse events and send a short intro note. Once the host approves you, the group chat opens and you can sort out the details.

I didn't get my sign-in code

Check your spam folder and make sure the email address is spelled correctly. Codes can take a minute to arrive. If it still hasn't come through, email hello@joinroaming.com and we'll help.

How do I report a couple or a safety concern?

Your safety matters to us. Email hello@joinroaming.com with details and we'll look into it promptly. If you're ever in immediate danger, contact local emergency services first.

How do I delete my account?

You can delete your account anytime in the app: tap your couple avatar → Profile → Delete account. Prefer us to do it? Email hello@joinroaming.com from the address on your account. See how to delete your account for the full steps and what's removed.